User Persona and Scenarios
User Persona
Scenario
On Wednesday, Vinitha got
home around 6.30pm after working on her final year project. She felt so tired.
She thought to herself that she needed to do something to get herself relaxed.
So, she decided to watch her favorite TV show in Netflix.
Vinitha logs on to
Netflix and searched for her favorite TV show, “13 Reasons Why”. As she clicks
on the TV show button, she realized that only one episode is left for the
season. There are only 2 seasons for the TV show. After watching the final
episode in Season 2, Vinitha felt bored.
She wanted to start
watching a new TV show. She started scrolling and searching for a nice TV show,
she found that Netflix has some recommendations based on what she have watched.
So, Vinitha clicked on each TV show to watch the trailer of the particular TV
show. She realized that there are no reviews available on those TV shows. She
thinks that it is important to have reviews for those TV shows to see the
Netflix user’s point of view of the show. In the end, she did not watch any new
TV shows as she did not find any TV show that is interesting.
I agree with the point where she wants to see the reviews. Yup it makes me feel more enthusiastic to watch a show with reviews too!!
ReplyDeleteThank you for sharing my experience.
ReplyDeleteA good review about user experience.
ReplyDelete